Last Updated: Dec 10, 2023
Temisin LLC, with office address at 555 W 5th St, 35th Floor. Los Angeles, CA 90013, USA (“Inboostr”) wishes to engage you, a Merchant, Business Partner, or Affiliate Partner, as defined below (“Participant”, “You”, or “Your”) to provide Your services to Inboostr in accordance with these terms and conditions (this “Agreement”). Inboostr and Participant are collectively referred to herein as the “Parties” or individually as a “Party.”
I understand that by engaging in any paid services, I have read and accepted the terms & conditions stated on this page. The following terms and conditions are applicable for clients that have received an invoice or made payment from Inboostr.
Hereafter, the “person”/”organization”/”Company”/”agency”/”Client” buying any packages, plans referred in this section as “Services” that includes, but not limited to – Ecommerce management, Amazon Optimization, Amazon PPC, Web Design, Search Engine Optimization SEO, Pay-Per-Click Campaigns, Facebook Advertising, Google AdWords, PPC Ads, Ad Management, Analytics Reports, Monthly Maintenance, WordPress, WooCommerce, E-commerce, Service Call, Landing Page, Graphic Services including Logo, Brochures, Business Cards, Banners, Posters, E-Design, Presentation, eBrochures, Booklet, Folder, QR Code, Audio, Print, Delivery, Video, ebooks, Editing, Branding, Video Production & Shooting, Photography, Social Media, Social Media Icons, Internet Marketing Training and any other Strategy Formulation, Training, Graphics and any Marketing and Sales Services from Inboostr. or any of the direct / redirect / indirect links to this page, URL’s, or Domains will be referred in this document as “Client”, “you”, “your” and Inboostr as the “Service Provider”, “we”, “us” “our”.
This agreement is based on any past, present and or future Services provided by Inboostr to the Client. Since the Services offered by Inboostr are unique and different from one another, the following terms and conditions apply as per the specific Services purchased and documented in the invoice provided by Inboostr. Other than the Common Terms & Conditions, additional conditions will apply based on the Client’s purchase of the invoiced Services. The following terms and conditions are service-specific as per the Client’s purchase of the services documented in the invoice.
COMMON TERMS & CONDITIONS FOR OUR SERVICES
1. Authorization: The Client is engaging Inboostr, as an independent contractor for the specific purpose of designing and setting up new accounts for the purchased Services. If need be, the Client hereby authorizes Inboostr to access their pre-existing accounts allowing “write permission” and authorizes the Agent, Company, Associates and the Account Provider to provide Inboostr with permission for the Client’s accounts, and any other login, access information or programs which need to be accessed. The client also authorizes Inboostr to use the login information to access any third-party accounts associated with the purchased Services or site from where the Client would like Inboostr to access licensed images, copyrighted text and other technical information, configurations, audio, video, media and content useful in designing and developing the purchased Services.
2. Links: This agreement contemplates that all links provided by the Client have been verified and approved for use on the Client’s Services. Inboostr takes absolutely NO RESPONSIBILITY in ANY suit(s) that are directed to the Client from links that have not been approved for use on the Client’s account and Services.
3. Graphics & Audio, Video Media: It is anticipated that Inboostr will create, capture or receive from the Client all graphics, audio, video media elements necessary to complete the Client’s Services. This includes audio, video, images, photography, scanning services, video, and photo shooting, editing, animation, and 3rd party stock photography, audio, video and any media element as listed below:
3.1. Photography, Audio, Photography / Photo, and Video Shooting: For Clients residing in the U.S and Canada, at the request of the Client Inboostr will visit the Client’s place of business and capture images, video, audio in digital format for inclusion on the Client’s Services. Inboostr will also be able to scan images, send and receive digital media formats for audio, video and shoot videos at the Client’s request. Due to the differing needs of Clients, the quantity of digital photography, video production, footage, shooting locations and scans and costs incurred will be negotiated. The client agrees to pay for all additional travel, food and stay costs for our team involved in this process.
3.2. 3rd Party Stock Photography, Audio, and Video: Any costs incurred in purchasing 3rd party stock photography must be paid by the Client. The Client takes full responsibility for any 3rd Party Stock Photography, Audio and Video that he provides to Inboostr by any medium and will hold harmless, protect, and defend Inboostr and its subcontractors from any claim or lawsuit arising from the use of such elements furnished by the Client.
4. Text & Files: Text and any other file supplied by the Client shall be provided in popular readable electronic format (i.e. Microsoft Word / .jpg / .gif / .png / .pdf). Submission can be made as: an email attachment; or a CD; or a DVD; or an external USB drive. If Inboostr is requested to obtain files by other means, then appropriate charges will incur. ( What does the mean of the last sentence )
5. Additional Requests: If the Client wants Inboostr to develop or design any additional material for web or print purposes, the standard rate of $120/hr will be applicable. The price can be negotiated based on the work required.
6. Payment Terms / Workflow: Unless stated in our quotation or invoice, the Client agrees to pay Inboostr full cost upfront for all / any Services. Upon receiving the full payment, and making sure that Inboostr has complete access and content from the Client, our designing and development process will commence. When buying our Services online, the Client is required to pay the full amount upfront through our secure payment gateway. We accept email/direct bank transfers in the case where the Client is not comfortable buying through Online Credit Card. Only in the case where the total amount for the development exceeds $10,00, a minimum deposit of 50% of the total quoted amount is required to commence development. Other means of commencement may be negotiated and agreed upon on a case by case instance. The remainder (final payment) of payment is due upon or prior to completion of development. The payment can be made in the form of an online Credit Card Payments, Bank transfers, email transfers. Inboostr reserves the right to remove all web content, designs, development from the Internet if payment is not made within thirty (30) days after delivery of our completion notification. If a payment delay is anticipated, please contact Inboostr to discuss potential problems in advance. If problems are anticipated, we may be able to accommodate an alternate arrangement. If the Client is delinquent in their payment, then proper actions may be taken by Inboostr and the account may be handed over to a 3rd party Collections Agency for proper handling and recovery.
7. Monthly Subscription Service Payment: The Client agrees to pay the monthly fees in advance for each month. The Inboostr reserves the right to hold the monthly services if payment is not made within five (5) days after the due date. If a payment delay is anticipated, please contact the Inboostr to discuss potential problems in advance. If problems are anticipated, we may be able to accommodate an alternate arrangement. If the Client is delinquent in their payment, the proper actions may be taken by the Inboostr and the account may be handed over to a 3rd party Collections Agency for proper handling and recovery.
8. Client Amends for Services: Inboostr prides itself on providing excellent customer service. That is the spirit of our agreement and the spirit of Inboostr’s business. To that end, we encourage input from the Client during the design process. Inboostr understands, however, that the Client may request significant changes to Services that have already been rendered to the Client’s specification. To that end, please note that our agreement does not include a provision for significant design, development or production in excess of our agreement. Some examples of significant Service modification at the request of the Client include:
8a. Designing, producing and shooting a completely new video, audio, photography, graphic design, ad, website layout or strategy, vision change to accommodate a substantial change at the Client’s request.
8b. Recreating or significantly modifying the company logo, graphics, resetting new accounts for Google tools such as Google Analytics, AdWords, Google Console, Google Maps and Google Places at the Client’s request.
8c. Replacing more than 50% of the text, image content to any given page, graphics at the Client’s request.
8d. Creating a new navigational structure or changing the design or links in graphics at the Client’s request.
8e. Significantly reconfiguring the Client’s PPC AD account, Campaigns, Advertisement, Graphic Designs or Web Links.
8f. For Monthly Technical Maintenance: Any content upload, update such as uploading and replacing text, images to any given page at the Client’s request or significantly reconfiguring the Client’s shopping cart with new product upload, shipping or discount calculations if an e-commerce enabled site has been selected by the Client.
8g. Any additional content update on the website other than the one already included in our Virtual Assistance Plan.
Clients who anticipate frequently changing the look of their site during the design process and Clients who desire to be an intricately involved design of each page, graphics or PPC campaigns are encouraged to negotiate an agreement before purchasing our Services.
If significant development is requested by the Client in excess of our agreement, charge(s) will be invoiced accordingly.
9.Copyrights and Trademarks: The Client represents to Inboostr and unconditionally guarantees that any elements of text, graphics, photos, designs, audios, videos, trademarks, or other artwork furnished to Inboostr via Email, Phone, Internet, On-Paper, in-meeting and otherwise, for inclusion in the Client’s web site are owned by the Client, or that the Client has permission from the rightful owner to use each of these elements, and will hold harmless, protect, and defend Inboostr and its subcontractors from any claim or suit arising from the use of such elements furnished by the Client. The client agrees that any content used while developing the website is owned by the client and Under no circumstances will Inboostr be liable for Client’s Content or the content of any third party, including, but not limited to, for any errors or omissions in the Client’s Content, or for any loss or damage of any kind incurred as a result of the use of any Content posted, transmitted or otherwise. Inboostr will not be liable for any Copyright Infringements.
10. Third Party Modifications: Some Clients may desire to independently edit or update their Services after completion of the design/development as a way to control costs and avoid further expense. The Client agrees that once we complete the development for Client’s Services and the Client or an agent of the Client other than Inboostr attempts to update Services that were previously rendered by Inboostr and damages the design or impairs the ability for the Services to display or function properly, then time to repair the will be assessed at the hourly rate of $120. Please note that the aforementioned is applicable for Monthly Maintenance as well.
11. Assignment of Development: Inboostr reserves the right to assign certain subcontractors to this development to ensure the right fit for the job as well as on-time completion. Inboostr warrants all work completed by subcontractors for this development.
12. Additional Expenses: The client agrees to reimburse Inboostr for any critical Client requested expenses necessary for the completion of the development. Examples would be the purchase of specific fonts; the purchase of specific photography, audio, video; forms; the purchase of specific software; using any third-party plugins; third-party online portals; submittal to specific search engines at the Client’s request.
13. Age: Authorized representative of the Client certifies that he or she is at least 19 years of age and legally capable of entering a contract in the Province of British Columbia on behalf of the Client.
14. Abuse: The client agrees to work together, deal and behave with Inboostr in a professional manner. Any kind of repeated pattern of inappropriate, false accusations, harassment, derogatory or threatening speech directed towards Inboostr, its officers, staff, and contractors will not be tolerated. Inboostr has the right to take strict action, legal steps, abiding the law and resume the development process and any related Services right away offering no refund or guarantees to the Client. Inboostr has zero-tolerance for Clients abusing our Services.
15. Limited Liability: The Client agrees that any material submitted for publication will not contain anything leading to abusive or unethical use of Inboostr. Abusive and unethical materials and uses include, but are not limited to, pornography, obscenity, nudity, violations of privacy, computer viruses, harassment, any illegal activity, spamming, advocacy of illegal activity, and any infringement of privacy. The Client hereby agrees to indemnify and hold harmless Inboostr from any claim resulting from the Client’s publication of material or use of those materials. It is also understood that Inboostr will not publish information over the Internet which may be used by another party to harm another. Inboostr will also not develop pornographic or illegal software for the Client. Inboostr reserves the right to determine what is and what is not suitable.
16. Indemnification:
(a) Client Indemnity. Client shall indemnify, defend, and hold harmless Inboostr, its parents, subsidiaries, and affiliated companies, and its and their respective employees, officers, directors, shareholders, and agents (each an “Inboostr Indemnitee”) from and against any and all Loss incurred by an Inboostr Indemnitee based upon or arising out of any third-party claim, allegation, demand, suit, or proceeding (each, a “Claim”) made or brought against any Inboostr Indemnitee with respect to any advertising, branding, research or other products or services which Inboostr prepared or performed for Client hereunder to the extent that such Claim relates, in whole or substantial part, to: (i) the inaccuracy of any information supplied by Client or its agents to Inboostr including, without limitation, information concerning Client’s products and services, the products or services of Client’s competitors or Client’s product or service category; (ii) the use of any marketing, branding, research, advertising, packaging, trademark, software, hardware or other materials, or components thereof, furnished by Client or its agents to Inboostr to be included in any Materials or media placements; (iii) the use of any materials or data provided or created by Inboostr and changed by Client or its agents or used in a manner
different from that agreed by the parties; (iv) risks or restrictions known by Client where Client nonetheless elected to proceed; (v) death, personal injury, or product liability (including health and safety) claims or actions arising from the use of Client’s products and services; (vi) the unauthorized or improper use of Materials or the Marks by Client, Client’s designees, licensees, distributors, franchisees or Client Affiliates; (vii) claims brought by Client’s employees for employment discrimination, other employment or labor disputes, breach of contract, personal injury or other civil law matters, or claims brought by those parties with whom Client has a contractual or supplier relationship; (viii) allegations of patent, trademark or trade dress infringement or any other violation of a patent, trademark or trade dress right; (ix) any material breach of the terms of this Agreement by, or any act of omission of, Client or its agents or employees relating to media commitments made by Inboostr pursuant to Client’s approval as provided for herein; and (x) the negligence, gross negligence, bad faith, or intentional or willful misconduct of Client or its employees, agents or Client Affiliates.
(b) Inboostr Indemnity. Excluding claims covered by Section 11(a), Inboostr shall indemnify, defend, and hold harmless Client, the Client Affiliates, and their respective employees, members, managers, officers, directors, shareholders, and agents (each a “Client Indemnitee”) from and against any and all Loss incurred by a Client Indemnitee based upon or arising out of any Claim made or brought against Client arising out of the production or dissemination of materials produced hereunder that involve (i) libel, slander, defamation, copyright infringement, right of publicity and/or invasion of right of privacy arising out of work created by Inboostr and in final form (i.e., ready to be disseminated to the public); or (ii) damage to or destruction of personal property, injury to or death of any person directly attributable to or arising out of Inboostr’s negligence or willful misconduct in connection with the performance of the Services hereunder.
(c) Third Party Investigations of Client. In addition, Client shall reimburse Inboostr for all costs and expenses (including reasonable attorneys’ fees and costs) incurred by Inboostr resulting from any third-party investigation of the acts or practices of Client including, without limitation, any costs or expenses related to compliance with any third party subpoena or other discovery request. Should Inboostr be served with a third party subpoena in connection with Services it performed for Client, Inboostr shall promptly advise Client and consult with Client regarding Inboostr’s response to the subpoena to the extent the subpoena seeks Client data, documents, or information pertaining to Client so that Client may have an opportunity to seek appropriate relief.
(d) Notification of Claims. A party entitled to be indemnified pursuant to this Section 12 (the “Indemnified Party”) shall provide prompt written notice to the party liable for such indemnification (the “Indemnifying Party”) of any claim or demand which the Indemnified Party has determined has given or could give rise to a right of indemnification under this Agreement. The Indemnifying Party shall promptly undertake to discharge its obligations hereunder. Additionally, the Indemnifying Party shall employ counsel reasonably acceptable to the Indemnified Party to defend any such claim or demand asserted against the Indemnified Party. The Indemnified Party shall have the right to participate in the defense of any such claim or demand at its own expense. The Indemnified Party shall cooperate with the Indemnifying Party in any such defense. In addition, the Indemnified Party shall at all times have the right to fully participate in any settlement which it reasonably believes would have an adverse effect on its business, but the Indemnified Party shall not make any settlement of any Claims that might give rise to liability of the Indemnifying Party without the prior written consent of the Indemnifying Party. The Indemnified Party shall make available to the Indemnifying Party or its agents all records and other materials in the Indemnified Party’s possession reasonably required by it for its use in contesting any third party claim or demand.
(e) LIMITATION OF LIABILITY. EXCLUDING INDEMNIFICATION OBLIGATIONS OR DAMAGES ARISING FROM BREACH OF A PARTY’S CONFIDENTIALITY OBLIGATIONS, NEITHER PARTY SHALL BE LIABLE TO THE OTHER, REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT OR OTHERWISE, FOR ANY LOST PROFITS (excluding direct damages for Inboostr’s anticipated fees), BUSINESS INTERRUPTION, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO THIS AGREEMENT, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LIABILITY, NOR SHALL INBOOSTR’S AGGREGATE LIABILITY FOR ANY OTHER DAMAGES ARISING OUT OF THIS AGREEMENT EXCEED THE REVENUE PAID BY CLIENT TO INBOOSTR IN ACCORDANCE WITH THE APPLICABLE SERVICES.
17. Ownership: Copyright to the finished assembled work of Services produced by Inboostr and graphics shall be vested with the Client upon final payment for the development. This ownership is to include design, photos, graphics, source code, work-up files, text, and any program(s) specifically designed or purchased on behalf of the Client for completion of this development. All materials developed that are intended for publication to the web remain the property of Service Provider until such time as final payment for the development has been tendered by the Client. At this time, all materials become the property of the Client and may be used by them as desired. Should materials described in this agreement be used on the web by the Client before the tender of final payment, then this agreement is breached and appropriate penalties will apply.
18. Design Credit & Reviews: The client agrees that Inboostr may put a byline on the bottom of their web site, establishing design and development credit. The client also agrees that the web site, graphics, video, audio and any development created for the Client will be included in Inboostr’s portfolio and the Client will provide a text review, audio or video testimonial when requested by Inboostr. If any or none of these are acceptable, please inform Inboostr beforehand via email or in writing via registered mail.
19. Nondisclosure: The parties agree to hold each other’s Proprietary or Confidential Information in strict confidence. “Proprietary or Confidential Information” shall include, but is not limited to, written or oral contracts, trade secrets, know-how, business methods, business policies, memoranda, reports, records, computer retained information, notes, or financial information. Proprietary or Confidential Information shall not
include any information which: (i) is or becomes generally known to the public by any means other than a breach of the obligations of the receiving party; (ii) was previously known to the receiving party or rightly received by the receiving party from a third party; (iii) is independently developed by the receiving party; or (iv) is subject to disclosure under court order or other lawful process. The parties agree not to make each other’s Proprietary or Confidential Information available in any form to any third party or to use each other’s Proprietary or Confidential Information for any purpose other than as specified in this Agreement. Each party’s Proprietary or Confidential Information shall remain the sole and exclusive property of that party. The parties agree that in the event of use or disclosure by the other party other than as specifically provided for in this Agreement, the non-disclosing party may be entitled to equitable relief. Notwithstanding termination or expiration of this Agreement, Inboostr and Client acknowledge and agree that their obligations of confidentiality with respect to Proprietary or Confidential Information shall continue in effect for a total period of three (3) years from the Effective Date.
20. Completion Date & Cancellation: Inboostr and the Client must work together to complete the development in a timely manner for both parties to remain profitable. Cancellation of the development at the request of the Client must be made within 2 weeks (14 days) of the purchase. In the event that development is postponed or canceled at the request of the Client after 14 days of purchase, Inboostr shall have the right to retain 50% of the total amount invoiced for the service as a deposit and development expenses. In the event this amount is not sufficient to cover Inboostr for time and expense already invested in the development, an additional payment may be due. If additional payment is due, this will be billed to the Client within 10 days of notification to stop development. The final payment will be expected under the same terms as listed in this agreement. The Client agrees that once Inboostr completes the design and development process, any further work will incur an additional cost that will be estimated and quoted to the Client for further development. Unless the Client is a monthly paid service subscriber with Inboostr, the Client agrees that Inboostr has no legal liability to work further on the completed services and any projects.
21. Responsibilities; Representations and Warranties
(a) Inboostr represents and warrants that (i) the Services provided hereunder will be performed in a professional manner, and (ii) any software, hardware, websites, web-based or technology-related Services will be free of material bugs or defects for thirty (30) days after delivery. Such warranty does not extend to any modification of Services by anyone other than Inboostr or its Subcontractors at the time of such modification, any abuse or misuse of Services by Client, or use of Services in an operating environment that differs materially from the specifications agreed to by the parties.
(b) DISCLAIMER OF WARRANTIES. EXCEPT AS SET FORTH IN THIS AGREEMENT, SERVICES ARE PROVIDED on an “AS IS” and “AS AVAILABLE” basis. THE CLIENT ASSUMES ALL RISKS AND LIABILITY ARISING FROM OR RELATING TO ITS USE OF AND RELIANCE UPON THE SERVICES AND INBOOSTR MAKES NO REPRESENTATION OR WARRANTY WITH RESPECT THERETO. INBOOSTR EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS AND IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
(c) THIRD PARTY DISCLAIMER. INBOOSTR MAKES NO WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH REGARD TO ANY THIRD PARTY PRODUCTS, THIRD PARTY CONTENT OR ANY SOFTWARE, EQUIPMENT, OR HARDWARE OBTAINED FROM THIRD PARTIES.
22. REVISIONS TO THESE TERMS OF AGREEMENT Inboostr reserves the right to revise, amend, or modify the Terms of this Agreement and other Terms Of Use, Privacy Policies and Agreements at any time and in any manner. Notice of any revision, amendment, or modification will be posted in accordance with our Terms of Agreement.
WEB DESIGN TERMS
23. Website, Web Design, Web Development / Plans / Packs / Packages – Terms & Conditions: For Client’s purchasing the Website Design Services as contemplated in each of the Web Design Plans mentioned on the respective pages:
23.1 Domain Registration: At the Clients request, Inboostr may secure a domain name (www.myname.com | .ca, etc.) on behalf of the Client. All charges incurred in doing so will be billed to the Client as an additional fee. These are Internet fees and are not a source of income for Inboostr. Should the Client desire a specific domain name that is already owned by another party then an alternative domain name must be registered. If the Client already has a domain name, Inboostr may coordinate redirecting the address to the new hosting server.
23.2 Standard Hosting Services: At the Clients request, Inboostr may order an account with a Host Provider on behalf of the Client or the Client may order the account independently. We offer the Client the ability to order this account independently as a way to help the Client control cost. If the Client chooses to have Inboostr order an account with a Host Provider, the Client agrees to pay all necessary hosting fees before ordering. If however, the Client is not an advanced user of the Internet, the Client is encouraged to use the services of Inboostr to secure and maintain this account.
23.3. E-mail Assistance: Inboostr may offer e-mail assistance to Clients who have their World Wide Web site residing on Inboostrs server. This includes a provision to assist the Client with e-mail setup using the maximum number of accounts allowed by Inboostr. Current e-mail clients supported by Inboostr include all versions of Microsoft Outlook Express and Outlook for all Microsoft Office products. In some cases where the e-mail setup is not successful, the Client may have to contact their Hosting or Email company for further assistance. For Clients who’s World Wide Web site resides off Inboostrs server, it is urged that the Client contact their Hosting Provider for e-mail assistance.
23.4 Cross-Browser Compatibility: Our agreement contemplates the creation of a website viewable by, Microsoft Internet Explorer 10 and Google Chrome. Compatibility is defined herein as all critical elements of each page being viewable in both browsers. The client is aware that some advanced techniques on the Internet, however, may require a more recent browser version and brand or plug-in. The client is also aware that as new browser versions of Internet Explorer and Chrome are developed, the new browser versions may not be backward compatible. If requested by the Client, time spent to redesign a site for compatibility due to the introduction of a new browser version will be separately negotiated.
23.5 Add-Ons: These are additional configurations, features, programming languages that the Client may wish to use for their World Wide Web site. If a large scale development using any and or all of these add-ons is necessary, the price can be negotiated for CGI / PHP / Macromedia Flash / DHTML / Real Audio/Video / QuickTime / QuickTime VR / Microsoft Media / Java Applets / JavaScript / MySQL Databases, E-commerce/Merchant Account/Secure Certificate. Inboostr recommends the use of your banks’ e-commerce services. If information is required, Inboostr will be pleased to offer assistance in obtaining further information. The Client understands and agrees that any cost and charges incurred directly or indirectly related to the Client’s E-commerce website portal, fees, penalty or sales are not covered by Inboostr. From the day the website is completed by Inboostr; Inboostr makes absolutely no liability for Client’s eCommerce customer complaints and any transaction, function, configuration, third-party plugin, open-source CMS, application failures. Inboostr is not responsible for maintaining the Client’s website unless the Client is a monthly paid service subscriber for technical monthly maintenance packages.
23.6 Search Engine Registration: Upon final payment of development and at the Client’s request, Inboostr will optimize the Client’s World Wide Web site with appropriate titles, keywords, descriptions, and text and thereafter submit the Client’s World Wide Web to free search engines and directories.
23.7 Website Design Services: The client agrees that Inboostr may use open source platforms such as WordPress CMS and third-party applications to build website and will not be held liable for any faults, loopholes, hack, spam or any other problem arising due to mismatch, upgrading error with different versions of the CMS & plugins, applications. The Client also agrees and understands that problems arising due to third-party hosting, servers, domain provider or any technical reason or by the act-of-god is not the fault of Service Provider and therefore agrees to hold harmless, protect, and defend Inboostr and its subcontractors from any claim or lawsuits.
23.8. SEO Keywords & Pages: Inboostr does not provide any Warranty/Guarantee for Search Engine Ranking. Moreover, the Page rank depends on various different factors such as your website content relevancy, page popularity, authentic backlinks, domain age, blogging consistency, social media presence, and niche. If the Client is looking for a guarantee over the page rank, the Client should get our Search Engine Optimization services.
MONTHLY WEBSITE MAINTENANCE, SEO TERMS
24. Monthly Web Updates / Upgrades / Monthly Technical Maintenance / WordPress, Woocommerce, Website Maintenance: For Client’s purchasing Monthly Technical Maintenance and Monthly Seo Services – The Client agrees to let Inboostr update and maintain their website on a monthly basis. The Client understands agrees and authorize Inboostr to make changes to the programming, HTML, PHP, CSS, JQuery, coding, database, feeds, server settings, configurations, DNS, MX, Seo keywords, locations, XML, plugins, widgets, applications, podcast and security settings, backup, content and all the other technical and non-technical features necessary to improve the overall exposure and performance of the website.
25. Monthly Website Maintenance Service Assistance: For Client’s purchasing Monthly Technical Maintenance and/or Virtual Assistance Services – The Client understands and agrees that Website Maintenance is performed on a periodic basis depending on the size of the website. Any request by the Client in excess to the maintenance plans will be billed separately and must be submitted via email between 10 AM to 4 PM, Mon – Fri. Any request received after 4 PM will be considered as a request for the next day. The client agrees that to process such requests, the Maintenance Service Provider may take 3 to 5 business days depending on the request queue.
26. Monthly Maintenance Guarantee: The Client understands and agrees that web maintenance is done on an open-source content management system such as WordPress and/or Woocommerce, third-party plugin, interface that is saved on a third-party hosting server and failure or success of such updates depends on a number of factors such as server response time, server bandwidth, internet connection, version compatibility with other plugins, widgets, by act of God; making the monthly maintenance guarantee ineffective and therefore agrees to hold the Maintenance Service Provider harmless from any and all demands, liabilities, losses, costs, and claims, including reasonable attorney’s fees.
27. Monthly Paid Subscription Cancellation Policy: Cancellation of any monthly paid subscription plan such as the Technical Maintenance Plans, Monthly SEO Plans, Google AdWords Management, Analytics Reporting must be notified thirty (30) days before the cancellation date via email/mail. In the event that updates are postponed or canceled at the request of the Client by email, the Inboostr shall have the right to retain 50% of the original payment as a deposit and maintenance expenses. In the event this amount is not sufficient to cover the Maintenance Service Provider for time and expense already invested in the maintenance, an additional payment may be due. If additional payment is due, this will be billed to the Client within 10 days of notification via email to stop monthly updates. The final payment will be expected under the same terms as listed in this agreement.
GOOGLE CONSOLE / WEBMASTER, ANALYTICS, ADWORDS, FACEBOOK, AMAZON, TIKTOK ADVERTISING TERMS
28. Payment to Google AdWords, Facebook Advertising, Amazon PPC, Tiktok Ads and Social Media Ads: For Client’s purchasing Google AdWords and/or Facebook Advertising Services: Pay-Per-Click PPC is a paid advertisement service where the Client pays directly to the vendor / marketplace for any clicks (pay-per-click) that the online web visitors may click using the Ad’s/Campaigns designed by Inboostr. The Client agrees to pay in full the set daily / weekly /monthly/yearly budget for the Pay-Per-Click ad Campaigns to the vendors and accept to hold harmless, protect, and defend Inboostr and its subcontractors from any penalty or claim or suit arising from delay in Payments to then vendors. The Client accepts and understands that Inboostr/Inboostr does not pay on behalf of its Client to the vendors unless stated in the terms of service otherwise, and the Client takes full responsibility to run their own Campaigns / Advertisements on Google, Facebook and associated Google, Facebook Affiliate channels. Inboostr is responsible for only setting up the Client’s ad campaign account and managing it on a monthly basis (if the monthly service is purchased) but does not act as a payer for any vendor fees, penalty, bidding or budget. The Client agrees to use their own credit card / alternate payment methods to pay to vendors, and Inboostr should not be held responsible for any payments to vendors. in order to run the Ads/Campaigns. If the Client chooses to disable ads with no prior notice to Inboostr when on monthly maintenance, Inboostr should not be held responsible for any maintenance unless the campaigns are reactivated.
29. Amazon, Tiktok, Google AdWords, Facebook Advertising Campaign and Advertisement Design: The Client agrees to provide Inboostr with keywords related to targeted niche along with different demographics, geographic location and age groups. This will also include an idea, message, text or pictures furnished by the Client to Inboostr. Once the Advertisement Design is approved by the Client, any further changes to the design will incur an additional cost.
30. Amazon, Tiktok, Google AdWords, Facebook Advertising Campaign Success Rate: Even though Inboostr will make every effort to the best of knowledge and ability to setup Clients account, campaigns, budgeting, and ad designs in order to maximize results and success rate, failure of such advertisements cannot be neglected. Inboostr will use 3r party vendor accounts to set up the Client’s account and design campaigns but does not own or control the application (Algorithm or system application). Failure with Paid Ads can happen due to many reasons such as higher bidding by competitors, shortage of Clients funds, technical reasons, human error or by the act of god. In any case of failure, the Client agrees and will hold harmless, protect and defend Inboostr and its Subcontractors from any lawsuit(s).
31. Refund Policy: No refunds will be made on “Google AdWords PPC”, “Webmaster or Google Console”, “Google Analytics”, “Facebook Advertising”, “Tiktok Ads”, “Tiktok Marketing”, “Amazon PPC” or any related “Monthly Maintenance” and “Reporting” Services. Inboostr does not offer refund for glitch and Amazon, Tiktok, Google, Facebook AD policy violations found on the Client’s website – this includes any disapproval, illegibility from vendor teams for the campaigns set up by Inboostr due to improper format of the Clients website such as Parked Domain, Prohibited Content, Practices, Restricted Content, Editorial or technical violation as described here. The Client understands and agrees that Inboostr has no control over Client’s website and in order for AD Campaigns to work/function, their web page and websites must comply with vendor platform policies. The Client understands and agrees that Inboostr is only responsible for setting up accounts, creating campaigns and making changes as per the Client’s request to the running campaigns and therefore should not be held liable for any performance issues, damages, online sales, web visitors, online web traffic, pay-per-click traffic, bidding, and any related issues with AdWords or Facebook advertising Services.
32. Payment Vendors.: Inboostr uses free accounts to set up, track and monitor the website and ad campaigns. If the Client chooses to use any premium Google or Facebook services, the Client agrees to pay the premium fees directly to vendors. Inboostr is not responsible for any such payments.
33. Google Analytics Code Installation: The client agrees that Inboostr is not responsible for installing the Google Analytics code on the Client’s website, unless otherwise requested. Inboostr will generate the Google Analytics code and will provide this to the Client via email. Only upon receiving Client’s written request Inboostr will install the Google Analytics Code on a Client website. Additional fees may be applicable for such installations.
34. Web Improvements related to Google Console/Webmaster, Analytics: Even though Inboostr will make every effort to the best of knowledge and ability to setup Clients account, it is not the responsibility of Inboostr to improve the website or ad performance. Google Analytics™ or Webmaster Tools™ or Reporting service is a tracking and monitoring service and not web improvement or redesign service. Inboostr will set up the accounts or will send reports with user data, statistics and advice on how to improve web/ad performance, but if the Client wants Inboostr to revamp or fix the ad/websites – additional fees will be applicable. The Client agrees and will hold harmless, protect and defend Inboostr and its Subcontractors from any lawsuit(s).
35. SEO Definitions, Guarantee & Refund:
35.1 SEO Definitions: SEO is also known as Search Engine Optimization or Organic SEO. Definition of Single or multiple keywords related to your website content, service(s) or product(s). We will work with all keywords and/or keyword phrases provided by clients and make every effort possible to bring said keyword and/or keywords phrases to the top of major search engines like Google, Yahoo and/or Bing. However, the client must clearly understand that ‘organic SEO’ programs cannot guarantee ‘specific’ keywords and/or keyword phrases in specific search engines. Instead, our guarantee covers keyword and/or keyword phrase rankings related to a client’s website product and/or services.
Here is an example for a fictitious ‘cat grooming store in Irvine, CA’ whose company name is Cat Love LA Inc., and whose domain name is catslove-la.com.
A typical scenario of keyword phrases in the first five pages of major search engines would include any of the following:
Cat Grooming
Cat Grooming Irvine
Cat Grooming Irvine USA
Cat Grooming Irvine CA USA
Cat Grooming Irvine CA
Cat Grooming in Irvine
35.2 SEO Guarantee: The Client understands and agrees that Search Engines such as Google, Ask, Bing and Yahoo, etc. are third party websites that Inboostr has no control over and Service Providers Services are only confined to optimizing the Client website with the best possible legit method and keywords. Our guarantee for the first page or the first five-page depends on the amount of competition in your niche, keyword saturation, search engine algorithms, domain age, server response time and many other technical factors. Our aim is a competitive ranking. The proliferation of boilerplate sites in these industries means that the only chance of traffic is comprehensive, professional optimization, as we offer in our SEO Services.
35.3. SEO Commitment: The contract is in force for at least 6 months from the Contract Start Date, with an automatic renewal on the anniversary of the contract start date for subsequent months. After 6 months, your contract will stay in force on a month-to-month basis until you provide notice of cancellation.
35.3. SEO Performance: Usual organic optimization takes at least 6 months to show results. Indexing and ranking in search engines are subject to server uptime, server settings, DNS settings, website coding and/or optimized content remaining intact. These inconsistencies can be corrected but will delay indexing and ranking.
36. Over-writing and re-installs: It is the client’s responsibility to ensure optimized and/or installed content remains intact. If updating/editing the website from copies on your PC, you will need to download and use optimized files prepared for your assignment. Publishing changes without updating your local files will erase optimized content. Re-installation charges may apply if we are required to re-install over-written optimized content.
37. Google – Yahoo – Bing Local (maps): Positioning (ranking) cannot be guaranteed in Google Local (maps), Yahoo local (maps) or Bing Local (maps). The optimization is confined to the Client’s website and keywords, this does not include Google Maps or Google Places.
38. Planning and quoting for your project
38.1 We will generate a plan and quote for the production of your project, and this is sent to you as an email. By agreeing to these terms and conditions, you are accepting that you have read, and agree to, the plan and quote that is sent to you. Any plans and quotes are valid for thirty days from the date of submission.
38.2 The plan and quote we provide to you are only valid based on the information you give us is true. Any changes in circumstances or requirements may result in an amended plan and quote.
39. Changes and amendments to your project after completion
39.1 We will provide you with a draft, watermarked version(s) of your project file(s) once the post-production stage is complete. You will then be allowed five working days to notify us of any editorial changes or amendments you may require. Changes or amendments may only be editorial – those that affect the original brief are not included.
39.2 Any changes or amendments that affect the original brief may be subject to an additional charge.
39.3 Any changes or amendments that we are notified of after five days of the submission of the watermarked draft may be subject to an additional charge.
40. Our right to cancel
40.1 We reserve all rights to terminate our provision of service to you at any time. In the event of our cancellation, any deposit will be fully refunded.
40.2 Reasons for cancellation may include, but are not limited to, staff illness, short notice medical or family emergencies, or natural/human disasters/events.
41. Your right to cancel
41.1 You reserve all rights to terminate the provision of our services at any time.
41.2 In the event of any cancellation on your behalf, all deposit payments are non-refundable.
42. Late payments
42.1 Invoice credit terms will be specified at the foot of the document. Payment is required before the credit term expires.
42.2 If payment is not received within the specified credit terms, we are entitled by statutory legislation to levy an additional charge of 8% over the US base rate of interest for the period that the invoice remains unpaid. This policy will be enforced with immediate effect once the credit term has expired.
42.3 When sending payment by cheque, you must allow for a reasonable time for the cheque to be delivered to our offices and paid into our bank account before the credit term expires. You will remain liable for late payment charges if the payment is not registered as cleared funds before the credit term expires.
Terms Of Use
Welcome to our website (www.inboostr.com / inboostr.com) If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern this website’s relationship with you in relation to this website.
The term us or we refers to the owner of the website.
The term you refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Trademarks such as “Analytics” “AdWords” “Webmaster Tool” are owned by Google Inc. Other trademarks include “Yahoo” “Ask” “Bing” belongs to their respective owners. Throughout this website, you may find a logo, screenshots from Google and therefore, we would like to mention that:
© 2019 Google Inc. All rights reserved. Google and the Google Logo have registered trademarks of Google Inc.
© 2019 Google Inc, used with permission. Google and the Google logo are registered trademarks of Google Inc.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
When you upload, submit, store, send or receive content to or through our website/Services, you give us (and those we work with) a worldwide license to use, host, store, reproduce, modify, create derivative works (such as those resulting from translations, adaptations or other changes we make so that your content works better with our Services), communicate, publish, publicly perform, publicly display and distribute such content. The rights you grant in this license are for the limited purpose of operating, promoting, and improving our Services, and to develop new ones. This license continues even if you stop using our website/services.
Liability for our Services
When permitted by law, we, and all our suppliers, vendors, partners, associates, staff, officers and distributors, will not be responsible for lost profits, revenues, or data, financial losses or indirect, special, consequential, exemplary, or punitive damages.
To the extent permitted by law, the total liability of us, and our suppliers, vendors, partners, associates, staff, officers and distributors, for any claims under these terms, including for any implied warranties, is limited to the amount you paid us to use the Services (or, if we choose, to supplying you the Services again).
In all cases, We, and our suppliers, vendors, partners, associates, staff, officers and distributors, will not be liable for any loss or damage that is not reasonably foreseeable.
We recognize that in some countries, you might have legal rights as a consumer. If you are using the Services for a personal purpose, then nothing in these terms or any additional terms limits any consumer legal rights which may not be waived by contract.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
